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    Spe­cial­ist Train­ing


    We pro­vide bespoke train­ing courses to spe­cial­ist sec­tors across the UK.

Touch­stone Leads run bespoke train­ing courses for Tele­sales, Email Mar­ket­ing, Face to Face Sell­ing and Cus­tomer Ser­vices to spe­cial­ist sec­tors across the UK, based on our hands on expe­ri­ence in work­ing with that sector.

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  • Sales Train­ing for Col­leges and Train­ing Providers

    The pro­gramme we have devel­oped is designed to increase your learner num­bers over a very short period by sim­ply focus­ing on key “sales” points that will help sign up more learn­ers.


    All of our train­ing in based on hands expe­ri­ence in work­ing with over 30 train­ing providers across the UK.

    In a nut­shell we want to help you:
    • Increase your place­ment of more Apprentices
    • Gen­er­ate more book­ings on com­mer­cial courses
    • Sign up more learn­ers for your courses
    We do this through 2 highly inter­ac­tive in-​house work­shops:


    Tele­phone Skills Mas­ter­class for Train­ing Providers

    This Work­shop is guar­an­teed to improve the con­fi­dence and per­for­mance of your employer engage­ment team what­ever the level of expe­ri­ence.

    This is a 1 day pro­gramme – 9.00 am reg­is­tra­tion for a 9.15 am start. The course will close at 4.00 pm

    More infor­ma­tion can be found here


    Face to Face Mas­ter­class for Train­ing Providers

    As in the case with every Train­ing Provider NOTH­ING hap­pens until learn­ers are signed up. That has never been truer than it is today.

    Many peo­ple make a good impres­sion and “talk the talk” but how many can truly say that they are as effec­tive as pos­si­ble when it comes to clos­ing busi­ness and sign­ing up learn­ers

    All atten­dees will leave the work­shop with the tools needed to effec­tively signup and close more learn­ers

    This Work­shop will help you to take more con­trol, man­age meet­ings more effec­tively, and sign up more learn­ers

    This is a 1 day pro­gramme – 9.00 am reg­is­tra­tion for a 9.15 am start. The course will close at 4.00 pm

    More infor­ma­tion can be found
    here


  • Sales Train­ing for Insur­ance Bro­kers

    The pro­gramme we have devel­oped is designed to increase your client base over a very short period by sim­ply focus­ing on key “sales” points that will help sign up more clients


    All of our train­ing in based on hands expe­ri­ence in work­ing with insur­ance bro­kers across the UK.

    In a nut­shell we want to help you:

    • Have moti­vated staff, that will con­stantly win new busi­ness over the phone
    • Gen­er­ate qual­i­fied “LEADS”, build­ing up your future pipeline
    • Exceed sales tar­gets year on year
    We do this through a highly inter­ac­tive in-​house work­shop:


    Tele­phone Skills Mas­ter­class for Insur­ance Bro­kers

    This Work­shop is guar­an­teed to improve the con­fi­dence and per­for­mance of your sales team what­ever the level of expe­ri­ence.

    Areas that will be cov­ered:

    • Which Busi­nesses to Call?
    • Why Should They Take Your Call?
    • How to Cre­ate Interest-​Grabbing Open­ing Statements
    • How to Get Prospects to Take Action
    • Ques­tion­ing Tech­niques to Open Up Conversations
    • The Con­fi­dence of Your Tone & Delivery
    • How to Get Past Gate­keep­ers and Screeners
    • Wel­com­ing & Man­ag­ing Objections
    • Iden­ti­fy­ing & Over­com­ing Bar­ri­ers (Voice­mail, the P.A. “Put It In The Post”, Etc)
    • Clos­ing Tech­niques to sign up new premiums
    • Keys to Stay­ing Moti­vated, Never Being Rejected Again!


  • Sales Train­ing for Print­ing and Sta­tionery Com­pa­nies

    The pro­gramme we have devel­oped is designed to increase your sales over a very short period by sim­ply focus­ing on key “sales” points that will help you gen­er­ate more appoint­ments and close more sales


    All of my train­ing in based on “hands on” expe­ri­ence of work­ing in the Print and Sta­tionery Indus­try for over 25 years. As a Busi­ness Devel­op­ment Direc­tor for the UK’s largest Print and Sta­tionery Com­pany, the train­ing given is based on real life prob­lems that sales peo­ple have in this indus­try and not from a text book!

    In a nut­shell we want to help you:

    • Gen­er­ate more face to face appointments
    • Close more sales in face to face meetings
    • Build a long term pipeline and busi­ness plan
    We do this through 2 highly inter­ac­tive in-​house work­shops:


    Tele­phone Skills Mas­ter­class for Print­ing and Sta­tionery Com­pa­nies

    This Work­shop is guar­an­teed to improve the con­fi­dence and per­for­mance of your sales team what­ever the level of expe­ri­ence.

    Face to Face Mas­ter­class for Print­ing and Sta­tionery Com­pa­nies

    As in the case with every Print­ing Com­pany NOTH­ING hap­pens until a sale is made. That has never been truer than it is today.

    Many peo­ple make a good impres­sion and “talk the talk” but how many can truly say that they are as effec­tive as pos­si­ble when it comes to clos­ing new busi­ness.

    All atten­dees will leave the work­shop with the tools needed to effec­tively sell and close more busi­ness

    This Work­shop will help you to take more con­trol, man­age meet­ings more effec­tively, and sell more print