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  • faqs
    FAQ’s


    Your ques­tions are impor­tant to us.

Pub­lic Training

#1: How can I pay for the course?
Our web­site links to EventBrite where you can choose to pay via Pay­Pal or credit card. Alter­na­tively you can pay by invoice by sim­ply email­ing us your details.

#2: How long does the course last?
The full day courses last from 9:30am till 3:30pm. The half day courses last from 9:30am till 12:30pm.

#3: How many del­e­gates will be on the course?
We usu­ally have approx­i­mately 12 atten­dees on each course.

#4: Can I book more than one attendee on the course?
Yes absolutely. Though if you want to book more than 6 atten­dees it would be rec­om­mended have the train­ing onsite at your business.

#5: Is lunch pro­vided on the course?
On the full day course a buf­fet lunch is pre­pared. On the half day course refresh­ments are pro­vided through­out the morning.

#6: Do I get the course mate­r­ial for ref­er­ence?
Yes cer­tainly. All of the mate­r­ial included in the course will be avail­able to you after the course has ended. If you want any addi­tional mate­ri­als please don’t hes­i­tate to ask.

#7: Can I bring my laptop/​tablet to the work­shop?
Of course. How­ever please make sure they are on a set­ting where they don’t dis­turb the work­shop session.


Onsite Train­ing

#1: How much does it cost for onsite train­ing?
To have this course deliv­ered in the North East and York­shire it would cost £795 (plus VAT). If you are out­side of the North East and York­shire, we charge a travel fee for which we can quote for.

#2: I can’t take all my staff out of work can I have the course deliv­ered over 2 days?
Of course. Many busi­nesses have had the same course deliv­ered over two days and half of their staff on each day.

#3: Can you tai­lor the course to make it exclu­sive to my busi­ness?
Yes absolutely. We will have a con­fer­ence call with you before­hand to dis­cuss in detail what spe­cific chal­lenges your busi­ness is fac­ing and how we can help.

#4: What guar­an­tee is there that the course will work?
A one day train­ing course doesn’t work. After the train­ing ses­sion we will have a meet­ing with your­self to dis­cuss how we can con­tinue to help your team so that they can con­tinue to use the skills they have learned.